Students’ zone

etudiants

OPUS card for reduced or student fares

Users looking to benefit from reduced or student fares come September may obtain or renew their valid OPUS card with photo ID as early as August 1.

Click here to download the form.

Visit the Back-to-school section for more details.

Stay connected!

Check your bus times with just a few taps on your mobile phone with the STLSynchro+ app. Sign up at MaSTL to receive SMS or email alerts.

Follow us on Facebook, Twitter and Instagram for the latest news.

Get or renew your OPUS card with photo at a metropolitain ticket office

To get or renew any Opus card or for any other matter about a regular Opus card or an Opus card with photo ID, book an appointment.

When is the next bus?

Text 511785 with your bus top number to find out the arrival times for the next 3 buses serving your stop. The bus stop number is located in the lower right corner of the bus stop sign.

Between stops service

After 8 p.m., women who feel safer being dropped off between stops in order to be closer to home may mention this to their driver. The driver will gladly acquiesce if it is feasible.

Online student OPUS card

New for Montmorency College students! Starting August 8, you can order your OPUS student card online from the Intranet portal (ColNET).

To order your OPUS card with photo you must:

  • Allow a fee of $ 15, payable by credit card only
  • Be a full-time student
  • Have a student card
  • Have a mailing address in Quebec

ELIGIBILITY

What are the eligibility requirements?
  • A student ID card from the school you are attending.
  • Being a full-time student.
  • Having a Québec mailing address.

You will, however, have to go in person to a METROPOLITAN TICKET OFFICE if:

  • You are a part-time student attending two separate schools but your credit or course load equals that of a full-time student.
  • You do not have a Québec mailing address.
  • You are a paratransit user.

Go to our website for the locations of the metropolitan ticket offices and the documents you will need to bring.

 

MAIL DELIVERY

How long will it take to receive my OPUS card in the mail?
  • Seven (7) business days. If you do not receive your card after 7 business days, call the CUSTOMER CONTACT CENTRE – Monday to Friday 6:30 a.m. to 8 p.m., Saturday 8 a.m. to 5 p.m., Sunday 8 a.m. to 12 p.m./1 p.m. to 5 p.m., and during bus service hours on statutory holidays.

ONLINE PAYMENTS

My transaction was denied. What do I do?
  • Make sure the billing details match the credit cardholder information (e.g. cardholder mailing address on file).
  • If you’re still experiencing problems, contact your credit card issuer directly or reach out to our CUSTOMER CONTACT CENTRE at 450 688-6520 MONDAYS TO FRIDAYS BETWEEN 6:30 A.M. AND 8 P.M., SATURDAYS BETWEEN 8 A.M. AND 5 P.M., SUNDAYS BETWEEN 8 A.M. AND 12 P.M./1 P.M. AND 5 P.M., AND DURING BUS SERVICE HOURS ON STATUTORY HOLIDAYS.

DOUBLE PAYMENTS

According to my credit card statement, I was charged the $15 fee twice when applying for my student
  • We check constantly to intercept and rectify double payments. The extra transaction will be reversed and you should see a refund on your credit card statement within 10 days.
    • If the refund does not appear on your credit card statement for the following month, call our CUSTOMER CONTACT CENTRE at 450 688-6520 MONDAYS TO FRIDAYS BETWEEN 6:30 A.M. AND 8 P.M., SATURDAYS BETWEEN 8 A.M. AND 5 P.M., SUNDAYS BETWEEN 8 A.M. AND 12 P.M./1 P.M. AND 5 P.M., AND DURING BUS SERVICE HOURS ON STATUTORY HOLIDAYS.

RECOUPING LEFTOVER FARES

I have an OPUS card with photo ID that is expiring but still has unused fares. Will these be transf
  • No, they will remain on the old card until you either use them or go to a METROPOLITAN TICKET OFFICE (see here for locations) to have them transferred onto your new card.

NB If your old OPUS card is a photo-less card loaded with regular fares, keep it and use up the remaining fares, even if you’ve received your new OPUS card with photo ID.

DEADLINES

Are there deadlines for applying for a student OPUS card with photo ID?
  • There are no deadlines. If you already own a student OPUS card, it will expire on the date indicated on the card. You may still apply for a new card thereafter, but keep in mind that until you do, you will not be entitled to the student fare.

DEFECTIVE CARDS

The student OPUS card I received in the mail does not work properly. Can I request a new one online?
  • No, you must go to a METROPOLITAN TICKET OFFICE, where they will check the card and issue a new one if warranted. Should the card be damaged or fail to work as a result of improper usage, you will have to pay the $15 card fee. However, if the card is defective, we will replace it free of charge.

LOST CARDS AND APPLYING FOR A NEW ONE ONLINE

I lost my still-valid OPUS card with photo ID and ordered a new one online.
  • We will process your application and get in touch with you to confirm. We will then issue the new OPUS card with photo ID you ordered online. You can reach our CUSTOMER CONTACT CENTRE at 450 688-6520 MONDAYS TO FRIDAYS BETWEEN 6:30 A.M. AND 8 P.M., SATURDAYS BETWEEN 8 A.M. AND 5 P.M., SUNDAYS BETWEEN 8 A.M. AND 12 P.M./1 P.M. AND 5 P.M., AND DURING BUS SERVICE HOURS ON STATUTORY HOLIDAYS.

APPLYING TWICE FOR AN OPUS CARD WITH PHOTO ID

I already had an OPUS card with photo ID for this year, but applied online for a new one by mistake.
  • You will not receive a new OPUS card with photo ID as a result of your application.

IMPORTANT

Effective August 1, OPUS cards will be issued and renewed by appointment only to foster social distancing at ticket offices. Users must schedule appointments online at inscriptweb.com/STLaval

ATTENTION : YOU MUST USE GOOGLE CHROME ON YOUR COMPUTER (not possible on your smartphone or tablet)

Make sure you’ve completed all of the required documents and to have them on you when leaving for your appointment.