User Guide

The STL’s paratransit service

At the Société de transport de Laval, we treat you the way we would like to be treated ourselves. Our everyday goal is very simple: To provide you with the best possible transportation experience.

To travel with confidence and full peace of mind, read the User Guide prepared specially for you. Inside you will find lots of practical information on using paratransit service and on planning your transportation.

This User Guide is for you. Make it your travel companion!

Download the User Guide in PDF format – (Adobe Acrobat is required)


Download the User Guide in DOC format – (Microsoft Word is required)

Please note that the information in this User Guide may differ from the contents of our website. In such cases, it is the information on the site that is more up to date.

To access Daisy format, please select the section of interest to you in the table below.

Did you know ?

Companion on regular bus network

Under certain conditions, some paratransit users are able to use the regular bus network when they travel with a companion. In that case, please note that your companion is entitled to travel for free when you show the driver your paratransit eligibility card. This card must be issued by the STL or an organization it recognizes.