The STL’s Regular Bus Network is Becoming More Accessible

Giving you freedom, autonomy and flexibility to get around town!

People in wheelchairs, as well as those on three-wheel and four-wheel scooters, may now use the STL’s regular bus network, thanks to vehicles equipped with an access ramp.

This service is for transit users who are able to board and disembark the bus autonomously, either by themselves or with the assistance of their companion. It doesn’t replace the paratransit service, which is still available for people who prefer it or whose particular needs require such service.

Are you planning on travelling on accessible buses? Read the following for worry-free, trouble-free travelling!

Note that this service is available on line 60, on Saturdays and Sundays only.

making plans to
get around town boarding the bus inside the bus getting off the bus

To find out what bus routes provide accessible service, the designated stops and the times when accessible buses will be passing by there, go to the Schedules & Routes section of our Website, or
inquire at our
Customer Contact Centre at
450 688-6520.

In addition, the timetables issued for the various bus routes indicate, by means of the pictogram, which routes have buses that are accessible to wheelchairs, three-wheel scooters and four-wheel scooters.

Users can board and be dropped off at the designated stops along the bus routes, according to a set schedule. Check the bus stop sign and look for the pictogram.

Manual or power wheelchair,
three-wheel or four-wheel
scooter:
Width:
73.66 centimetres (29 inches)
Length:
116.84 centimetres (46 inches)

The person who assists you on your bus trips gets a free ride when you have a paratransit eligibility card and show it to the driver. If you do not have this card, you may obtain a companion card issued by the STL’s Service de transport adapté (paratransit department).

To obtain this card
click here or by phone at 450 662-8356



Companion on regular bus network

Under certain conditions, some paratransit users are able to use the regular bus network when they travel with a companion. In that case, please note that your companion is entitled to travel for free when you show the driver your paratransit eligibility card. This card must be issued by the STL or an organization it recognizes.


F.A.Q.

Can the driver help me board or get off the bus?

NO. For safety reasons, the driver must remain at the wheel of his vehicle at all times. He or she therefore cannot help you board or get off the bus, nor settle you into the area reserved for you and your mobility aid.

Why can I only board or get off the bus at certain stops along a bus route?

The physical configuration of a bus stop must meet certain conditions to allow transit users to safely get on and off the bus using the access ramp. More precisely, the sidewalk must have a minimum height of 8.2 centimetres and a minimum width of 1.5 metres, so that the slope of the ramp isn’t more than 10 degrees.

For this reason, people in a wheelchair or in a three-wheel or four-wheel scooter are only allowed to get on and off the bus at designated stops.

Is accessible bus service available in the winter?

YES. It is offered year round; however, in the winter, the STL may cancel service at certain designated stops if the conditions (i.e. snow or ice) make it too hazardous. In case of doubt, check first by phoning our Customer Contact Centre at
450 688-6520.

What should I do if someone in a wheelchair, three-wheel scooter or four-wheel scooter is already occupying the reserved area inside the bus when I’m getting ready to board?

This situation is highly unlikely, but if it should occur, there are two options:

  • If you can fold your wheelchair and sit on a seat, board the bus by following the boarding procedure. Once settled into a seat, make sure you position your wheelchair so that it is not in the way of other transit users.
  • If you can’t you will unfortunately have to wait until the next accessible bus passes by.

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