Fares and payment

Fares

Paratransit fares are the same as for the STL’s regular service (see Fares). Transportation provided by the STL outside ville de Laval territory is double the price, however.

Payment

You have four methods of payment to choose from: cash, paper paratransit tickets, monthly pass on OPUS card or virtual monthly pass

You’re an OCCASIONAL paratransit service user?

Cash and paper paratransit tickets are the best ways of paying your fare.

• Cash: Remember that you must pay the exact fare, as the driver doesn’t give change.
• Paper paratransit tickets: You may obtain tickets at a metropolitan ticket office or at one of our points of sale. They are valid only on the paratransit service network. Please note that it is a cardboard ticket, which may be used only for paratransit service.

You’re a REGULAR paratransit service user?

A monthly pass is the wisest choice, as it allows you to make an unlimited number of trips during the month of validity. You may download it on an OPUS card or opt for a virtual monthly pass.

Monthly pass on OPUS card

The OPUS card replaces the former monthly passes (the fares (tickets) loaded on the OPUS card aren’t valid on the paratransit network).You just show the OPUS card at the time of each of your trips in order to board one of our vehicles. You may obtain an OPUS card and load it with a monthly pass at one of our points of sale or at a metropolitan ticket office. Don’t forget to contact the STL’s paratransit service to have your OPUS card registered in order to protect it against theft, loss or breakage.

Virtual monthly pass

With a virtual pass, you travel without ever showing proof of valid fare. You pay your monthly pass by mailing us a cheque. As soon as we receive the cheque, we make a note on your file that your full payment has been made for that month and we notify the drivers not to ask you for any fare when they come to pick you up.

Here is the procedure for obtaining a virtual monthly pass:

• Prepare a cheque for the current amount of the pass and dated on the first day of the month for which you want your pass.
• Make your cheque payable to the Société de transport de Laval.
• Mark your name, file number and complete address on the back of the cheque.
• Mail the check to the address below:

  Société de transport de Laval
  Service de transport adapté
  2250, avenue Francis-Hughes
  Laval (Québec) H7S 2C3

You may send us a series of cheques to pay for a number of months of passes. In this case, each of the cheques must be dated on the day of the first of each month for which you want a pass.