How to reach us

Give us your comments!

To help us improve our services, we encourage you to send us your comments, suggestions or concerns. We will look after the appropriate follow-up.

icon-tel

By phone

For questions or comments on your public transit trips, don’t hesitate to get in touch with our Customer Contact Center at 450 688-6520

Monday – Friday: 6:30 a.m. – 8 p.m.
Saturday, Sunday and holidays: 8 a.m. – 6 p.m.

icon-fax

By fax

Our fax is open 24 hours a day, phone 450 662-5457

icon-poste

By mail

Société de transport de Laval
2250, avenue Francis-Hughes
Laval (Québec) H7S 2C3

icon-email

By e-mail

As an STL passenger, you have rights: To be listened to and transported according to specific quality standards. If you have any comments or suggestions to make about our service, don’t hesitate to share your point of view with us.

* Name:
Mandatory field: Please enter your name


* E-mail:
Mandatory field: Please enter your email address


Phone:
Please check your phone number

   -
* Your comments
Mandatory field: Please enter a comment





DSC_577_V2

Administrative centre

2250, avenue Francis-Hughes
Laval (Québec) H7S 2C3

Office hours
Monday – Friday8:30 a.m. – noon & 1 p.m. – 5 p.m.

Administration
450 662-5400

Customer Contact Centre
450 688-6520

Lost and Found
Montmorency Terminus
Metropolitan Ticket Office
535, rue Lucien-Paiement
450 629-7226

Open
Monday – Friday 6 a.m. – 8 p.m.
Saturday, Sunday and holidays
9 a.m. – 6 p.m.



Connect

My user name:
(My e-mail address)
My password:


I forgot my password