Contact us

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By phone
Reservations, cancellations and confirmation of transportation
Reservation Centre: 450 973-3111

Opening hours for the Paratransit service contact center
Monday - Thursday: 6:30 a.m. - 11 p.m.
Friday: 6:30 a.m. - midnight
Saturday: 8:00 - midnight
Sunday: 8:00 - 11 p.m.
Holidays: 8:00 - midnight

Information and eligibility
450 662-8356
Monday – Friday, 8 a.m. – 5 p.m.

Complaints and comments
In order to help us improve our services, we encourage you to send us your comments, suggestions or concerns, and we will look after appropriate follow-up.

Customer Contact Centre: 450 688-6520
Monday – Friday: 6:30 a.m. – 8 p.m.
Saturday, Sunday and holidays: 8 a.m. – 6 p.m.

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By fax
Our fax number is open 24 hours a day. Phone: 450 662-8376

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By mail
Société de transport de Laval
Service de transport adapté
2250, avenue Francis-Hughes
Laval (Québec) H7S 2C3

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By e-mail
transportadapte@stl.laval.qc.ca

Did you know?

Using our automated services on the Internet, you can  carry out the following operations:

1. Reserve occasional transportation.
2. Find out the details of a trip.
3. Confirm a time frame.
4. Cancel a trip.